Fix for Remote Desktop Blank Screen Bug when using the Dell Wireless WLAN Card Utility

by APIJunkie 2/5/2008 9:51:00 AM

I've recently encountered an annoying bug when trying to connect to a dell laptop using Remote Desktop..

Every time a remote desktop connection will be established to the laptop machine and the laptop was using a wireless connection, the following would happen:

1. The remote desktop logon screen would appear on the connecting side.

2. Entering the logon info would lead to a power down of the wireless card on the remote laptop machine.

3. The connection will be broken on the laptop side.

3. A blank remote desktop screen would appear on the connecting machine.

4. The remote desktop connection will eventually time out on the connecting machine.

The problem seems to be related to power saving options but cannot be resolved using the advanced parameters available with the wireless card.

The problem only appears when using the Dell Wireless WLAN Card Utility.

This problem was produced on a dell laptop running Windows XP SP2 with a dell wireless 1390 card.

To solve the problem disable the Dell Wireless WLAN Card Utility and let Windows manage the wireless configuration.

To do that:

1. Open Dell Wireless WLAN Card Utility in the Control Panel.

2. Uncheck the "Let this tool manage your wireless networks" check box.

3. Configure your wireless connection using the standard Windows wireless utility.

If any one else had a similar problem on their dell laptops please drop me a comment below so I can collect more data to send to Dell regarding this bug.

Sponsored link:
Terminal Services and Remote Desktop Software

Currently rated 4.8 by 6 people

  • Currently 4.833333/5 Stars.
  • 1
  • 2
  • 3
  • 4
  • 5

Tags:

PRB | Dell | wireless | Remote Desktop

Comments

4/3/2008 1:28:34 AM

wil

I have this problem with DELL Latitude D430.
Its an intel proset card - whwn I put it to "let windows manage my card" I get to
log in but the conection is droped after a few sconds so nt much better ...

wil

4/3/2008 6:55:22 AM

APIJunkie

Hi wil,
In many cards it is possible to completely disable power save mode.
If it is possible with your card, try to disable power save mode.

APIJunkie us

Add comment


(Will show your Gravatar icon)  

  Country flag





Live preview

11/19/2008 7:17:53 PM

Powered by BlogEngine.NET 1.2.0.0
Theme by Mads Kristensen

About the author

Name of author

My name is Bacon…James Bacon.

I am an API wars veteran I was wounded by x86 assembly, recovered and moved on to C. I am currently stuck in C++ and sniffing .NET.

I am mainly here to ramble about coding, various API’s, Junkies(me especially) and everything else that happens between coders and their significant other.

E-mail me Send mail


Calendar

<<  November 2008  >>
MoTuWeThFrSaSu
272829303112
3456789
10111213141516
17181920212223
24252627282930
1234567

View posts in large calendar

Recent comments

Authors

Disclaimer

The opinions expressed herein are my own personal opinions and do not represent my employer's view in anyway.

© Copyright 2008

Sign in